Surgery Opening Hours

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Surgery Consulting Hours

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Extended Hours

Craig Croft Medical Centre has extended the availabillity of appointments, mainly for patients with long term medical conditions who, due to commitments such as work or care of the elderly or disabled, can not attend routine follow-up appointments during normal surgery hours.

These appointments are available to book up to two weeks in advance and sessions are held on a Monday Evening (excluding bank holidays) between 6.30 and 8.30pm and on a Friday morning (excluding bank holidays) between 7.00 and 8.00am.

These appointments are for routine consultations and are not intended for emergencies, (the BADGER out-of-hours service is still in operation to cover emergencies during these times).

For security reasons the surgery doors will remain locked during these sessions and access, for the patient attending and if nessecary a carer, will be via the locked but belled side door only. No nurses will be on the premises.

Failure to attend an appointment withought prior notification of cancellation (24 hours) may result in this facility being wthdrawn on an individual basis (at the practice's discretion).  

Appointments

Appointments may be made by telephoning 0845 477 3047 or by calling into the surgery. Appointments may be made up to a week in advance.

If you cannot keep your appointment, please inform us as soon as possible as this will assist in oversubscribed situations.  

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Telephone Advice

If you need to ask a doctor's by phone please ask the receptionist. The doctor may be busy with another patient.

Home Visits

Patients are requested to telephone before 10.00am if a visit is required that day. Only emergency visits will be arranged after that time. Please give the receptionist as much information as possible in order to help the doctor plan the visits.

The doctor who visits you may not always be the doctor of your choice. Please ask if you wish to see a particular doctor and we will try to arrange it. If you think an urgent visit is necessary please explain this to the receptionist

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.